When you drop off your jewelry for repair at Quality Gem, our sales staff will examine your items, consult with our experienced craftsmen, if necessary, and explain your options. You will receive a hard copy receipt including a picture of each item, as well as a break down on cost. Jewelry is stored securely in our safe. Our turnaround time for most repairs is between one to two weeks.
Over 100 Years of Experience
We understand your concern about leaving something with high monetary and sentimental value. Our three skilled jewelers combined have over 100 years of experience. They will treat your jewelry with the love and attention it deserves.
Among Our Many Repair Services Are:
- Ring Sizing - Prong Repair - Clasp Replacement - Refurbishing - Bracelet and Chain Repair - Remounting - Professional cleaning - Engraving - Watch Battery & Band Replacement
All Repairs Are Done In-House
Feel confident and comfortable knowing your jewelry never leaves our store. All jewelry repairs are completed on-site in our fully-equipped shop at the hands of our experienced craftsmen.
Concerned About Leaving A Diamond?
We want you to be completely comfortable. Like a fingerprint, every diamond is different. When you bring a diamond in for repair, we will show it to you under the microscope and create a plot of the unique internal characteristics of your stone. These characteristics will be shown to you again upon picking up the piece, so you know you are taking back exactly what you left.
Interested In Jewelry Repair?
Feel free to reach out to us for all of your jewelry needs